Is There Cash on Delivery on Zomato?
As of August 2023, Zomato primarily offers online payment options such as credit/debit cards, digital wallets, and UPI. Cash on delivery (COD) has been a non-standard payment method for food delivery, as the platform encourages cashless transactions for greater convenience and safety. However, policies and availability may vary by location, with some restaurants offering COD as a specific option. For the most accurate and up-to-date information, it's best to check the Zomato app or website for your region.
A New Application: Zomato Order
Zomato recently introduced a new app called Zomato Order. This new application is designed specifically for food ordering, providing users with more streamlined and efficient service. It's noteworthy that Zomato Order has introduced the cash on delivery (COD) option, allowing users to pay for their orders with money in hand.
Payment Options on Zomato Order
While the COD option is now available on Zomato Order, it's important to understand the limitations of this payment method. For instance, any discounts, coupons, or promo codes are exclusively applicable to online payments using credit or debit cards. If you choose to pay via cash on delivery, you will not be eligible for these offers.
Benefits and Drawbacks of Cash on Delivery (COD)
Benefits of COD: Flexibility: No need to carry cash or cards, just pay at the delivery location. No upfront payment: Ideal for budget-conscious customers or those who want to verify the quality of the food before payment. No risk of fraudulent transactions: Payment is made only after the delivery is confirmed.
Drawbacks of COD: Limited discounts and offers: As previously mentioned, any online promotions are not valid with cash on delivery payments. No tracking options: Unlike online payments, COD orders can't be tracked through the app or website. Inconvenience: More time-consuming, as you have to wait for the delivery and then make the payment manually.
Conclusion
Note the evolution of Zomato's payment options with the introduction of Zomato Order, and the specific payment methods available to users. While COD is now a viable option, it comes with its own limitations, particularly in terms of discounts and offers. For those looking to maximize discounts, using a credit or debit card for online payments remains the best option.
Frequently Asked Questions (FAQ)
Q1: Is COD available on the Zomato app?
A1: As of now, the Zomato app primarily supports cashless transactions. However, some restaurants may offer COD as a specific option. It's advisable to check the app or website for your area's payment methods.
Q2: Are there any restrictions with the Zomato Order app's COD option?
A2: Yes, you won't be able to use any coupons, codes, or discounts with the COD option on Zomato Order. These offers are exclusively applicable to card-based online payments.
Q3: Can I track my order if I choose the COD option?
A3: No, COD orders can't be tracked through the app or website once they are placed. You will have to wait for the delivery and make the payment in person.