Experiences of Homeless People in the UK during Lockdown: A Better or Worse Social Care Scenario?

Homelessness has been an ongoing issue in the United Kingdom, but the period during the lockdown has presented a unique perspective on the quality and accessibility of social care. After observing numerous efforts, my belief is that there has been a marked improvement, especially in the form of robust support and resources provided to those in need.

Enhanced Support Structures Implemented

During the lockdown, my organization was part of the Everyone In strategy, which saw the utilization of two chain hotels to accommodate 250 rough sleepers. These accommodations offered self-contained rooms complete with bathrooms, ensuring a level of privacy and stability. To address the comprehensive needs of the residents, a range of services were provided, including three daily meals, drug and alcohol treatment, mental health care, and a dedicated GP for each site.

Befriending services were also established, with the distribution of phones allowing individuals to maintain connections with family members and access to external services. Additionally, local faith and community groups generously donated various items such as books, puzzles, and games, enhancing the quality of life for the residents.

The staff-to-resident ratio ensured that there was always someone available to offer assistance, fostering a sense of community and support. While it is crucial to recognize that this support is not a long-term solution, the detailed resettlement planning is in place to ensure suitable housing options for those who are no longer staying in the hotels when they close in July.

Addressing Specific Groups' Needs

Efforts to assist homeless individuals during the lockdown have been substantial but also varied significantly depending on the group in question. For example, people with no recourse to public funds are currently receiving robust support in securing paid work and private rented accommodation they can afford. On the other hand, the needs of an array of different individuals require tailored solutions. Some residents have included the ill elderly and disabled who may require specialized assistance, while others are individuals who lost jobs in the hospitality sector and need accommodation in shared housing due to a lack of suitable options.

Despite these variances, the access to services has never been more comprehensive. Many individuals have stopped using drugs chaotically and have engaged with treatment programs for the first time in years. The high level of care and support has had a profound impact, making this period one of the best instances of health and associated care services for those who have or are currently sleeping rough in the UK.

A Deeper Hope for a Homeless-Free Future

My deepest hope, and that of most professionals in this field, is that this temporary solution can serve as the foundation for ending street homelessness in London and preventing a new wave of people from becoming homeless. However, it is important to acknowledge that this is a time-limited offer, and there is still much work to be done to secure long-term solutions to homelessness.

The challenges of homelessness will continue to evolve, requiring ongoing efforts from both governmental and nonprofit organizations. By focusing on comprehensive support, tailored interventions, and long-term planning, we can hopefully prevent the cycle of homelessness and ensure a more stable future for individuals in need.

Keywords: homelessness, social care, UK lockdown